Revisited: Uber rider engagement

One year ago, we dug into Uber ridership and learned just how engaged those riders were. With Uber’s continued growth, and with Lyft gaining share in key markets, how has customer behavior changed? Over the past 4 years, Uber’s domestic consumer business has grown 65x in bookings (akin to GMV): and 83x in customers. US … Continued

Lyft vs. Uber: Surpassing $1B ARR

With today’s announcement that Lyft has reached an annualized gross revenue run rate of $1B, TechCrunch draws the inevitable comparison to Uber: Lyft’s most recent valuation: $2.5 billion Uber’s valuation when it was valued at similar financial metrics: $3.5 billion You will note that those are not the same numbers. Here you can speculate. Was … Continued

People ride Uber more than you think

Over the past three years, Uber has grown more than 35x in the US alone: Their customers have become more engaged over time: Interestingly, highly engaged riders (those averaging 12 or more rides per month) spend less per ride than infrequent riders: And yet, those highly engaged riders have grown to make up more than … Continued